Medical Solutions' Intern Program

Medical Solutions’ 2021 Intern Program and corresponding training program involved seven different departments (out of nine) and 402 total employees—and was the company’s first-ever completely virtual intern program. The 12-week program included a weekly one-hour professional development course and a half-hour check-in with Intern Coordinators (members of the L&D team), a roundtable panel discussion with company leadership, and a high-stakes project that would affect policy, procedure, or efficiency within their respective divisions. Upon the conclusion of the project, each intern gave a 10-minute presentation outlining the return on investment (ROI) of their projects and top takeaways of the program to Medical Solutions’ executive leadership and project stakeholders.

All five total interns across three merged businesses were offered (and accepted) full-time positions within the organization for a 100 percent match/retention rate, up from 15 percent in years prior. Some 80 percent of leaders surveyed indicated that their teams also saw an increased level of team and individual engagement as a result of onboarding their intern. Such engagement contributed to 3.4 percent attrition rates across the enterprise.